Managed cloud services to help you power your business

Whether for AWS, Azure, on-premises or hybrid, our managed cloud services division provides powerful technical capability for your business.

Why Idea 11 managed cloud services?  

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We're a managed services provider & AWS advanced consulting partner

With deep cloud expertise and a track record across multiple industries. 

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Powerful processes, top-notch tooling

We've combined premium commercial and in-house developed IT ops software with our cloud operations processes to deliver outstanding results. 

 

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Idea 11 give you day one capability

Idea 11 TechOps gives your business deep and expert cloud operations capability from day one. 

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Multiple plans and tailored add-ons

Core technical essentials, cloud-native operations, or enterprise-level business support – we’ve got a plan that works for you. 

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We’re a full stack IT solutions provider for cloud enabled businesses  

Running cloud operations seamlessly is part expertise, part operations, and part culture. Executing well on what needs to be done, day after day, year after year. We know how important your cloud operations are to running your business. We're obsessed with quality, security, reliability and innovation. We know you are too. 

That's why we've built our TechOps managed services around our Manage, Monitor, Support, Report methodology. Designed to give you consistency of service with ITIL standards, and also provide the framework to identify innovations and continually improve to ensure your tech stays leading edge. 

We've been doing quality managed cloud services since 2011. We know what's required to deliver and innovate over the long term. 

Keep your business-as-usual running, secure and modern: that’s how we measure our success. 

How our managed cloud services  support your business 

Our Methodology→

As a managed services provider, we use powerful tools and processes to provide a secure, innovative and comprehensive approach to managed services. 

Regardless of whether you’re in the cloud, on premises or hybrid, Idea 11 will support you through our ITIL-aligned, agile operations methodology. 

We take a proactive approach to Manage your IT solutions, Monitor, Support your business technology and Report on your environments to ensure business as usual operations are maintained within your business. 

Our advanced monitoring tools give us the power to detect issues faster, optimise performance and stability, provide proactive recommendations and support delivered directly to your business.

We're dedicated to ensuring that your environments can not only operate at 100%, but maintain that velocity.

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Our tools

Introducing Control Room: Idea 11’s custom-built Cloud Automation System 

Control Room allows all our AWS managed services customers to experience instant high capability. Backup & Recovery for all your instances. Cross-AZ DR for all your apps. Infrastructure-as-Code metadata backups for your cloud environments. And more.  

We built Control Room as a modern serverless app, utilising Python Django, AWS Lambda and DynamoDB. 

Control Room is an integral part of our TechOps Managed Services offering, exclusive to Idea 11 customers. It’s just one example of how we push harder to create great results for our customers.

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Our tools

Our suite of premium tools

Delivering high quality managed services needs a premium toolchain. That's why we've integrated best-in-class tooling to deliver TechOps. 

LogicMonitor is our hybrid infrastructure monitoring solution, a DevOps driven platform with capability from infrastructure alerts through to CloudWatch and Lambda monitors. 

CloudCheckr allows us to provide compliance, cost-management and policy governance for our customer's AWS environments. 

Connectwise provides our holistic service management capabilities, with everything from ticketing to SLA management. 

Our TechOps Managed Service team are advanced AWS Specialists who are driven to improve.  

Whether you’re looking for managed services for your AWS cloud or a Managed Hybrid solution, Idea 11 have focused on building a team of cloud solutions experts who are obsessed with continually learning and evolving their skillset. So the moment you engage our team, we are not only focused on being a critical extension of your IT environment, but a strategic partner that will enable best practice within your business.  

Our experts facilitate this process, and we are proud of how they represent Idea 11. 

Our TechOps Managed Service team are AWS Specialists who are driven to improve.

Whether you’re looking for AWS Managed Services or a Managed Hybrid solution, Idea 11 have focussed on building a team of cloud experts who are obsessed with continually learning and evolving their skillset. So the moment you engage our team, we are not only focussed on being a critical extension of your IT environment, but a strategic partner that will enable best practice within your business. 

Our experts facilitate this process, and we are proud of how they represent Idea 11.

We have proven ourselves to be a technology enabler

 

"Idea 11 is a team full of AWS experts who mean business. I have been putting my trust on their expertise every single day and they have been consistently exceeding my expectations. They are great at teamwork and collaborate with my team on a day to day basis. They are truly an extension of my IT team."

Wilsons Advisory

We have proven ourselves to be a technology enabler

 

"Idea 11 is a team full of AWS experts who mean business. I have been putting my trust on their expertise every single day and they have been consistently exceeding my expectations. They are great at teamwork and collaborate with my team on a day to day basis. They are truly an extension of my IT team."

Wilsons Advisory

How Idea 11 has transformed our customers industries

Idea 11 transforms rental bond management in Queensland.

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Idea 11 empowered the City of Gold Coast to be an active digital city.

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Idea 11 delivers scalable cloud architecture to Stoddart Group.

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The REIQ partners with Idea 11 to future-proof their organisation.

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TAE Aerospace uses Idea 11 to innovate.

Meet the team that will power your TechOps Managed Services

We’re one of Australia’s fastest growing companies

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